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Jun 19

Opinion: Why size matters

Published in PublishingBookselling by Liz Thomson Print PDF

The trade talks endlessly about expanding the market, so what about those who'd like to buy books if only they were able to read them? Large print was once expensive and cumbersome, but digital technology has changed all that. It would be to everyone's advantage if publishers applied themselves to the needs of those who are sight-impaired   

Amid all the trade’s hand-wringing about the so-called missing millions and about social responsibility, not to mention its angst about the digital future and the impact of ebooks on traditional books, little time is spent discussing how those concerns intersect and how they might be addressed - to the benefit of all.

I’m thinking of those readers lost to the book trade because they have poor sight and who are therefore unable to read standard books. True, the subject was aired at a London Book Fair seminar chaired by Penguin’s Helen Fraser, but anecdotal evidence suggests it’s not high on everyone’s agenda. True also that the RNIB, acting as broker, recently launched the Focus large-print initiative, which makes some 50 new and recent titles available in large print in what is essentially trade paperback format. There are as yet no statistics, but early enquiries by BookBrunch and feedback to the RNIB suggest it has gone down well.

It is surely long overdue. For too long, partially sighted readers have been disenfranchised, able to read only the traditional large-print editions stocked by libraries. But they are cumbersome and look very “other”, which must make younger people self-conscious – and they are rarely available simultaneously with general publication. The production in recent years of the Man Booker shortlist in large print and of the Royal Mail Awards for Scottish Children’s Books is to be applauded – except that such initiatives should be sufficiently routine as to pass unnoticed, except by those at whom they are aimed.

But the provision of books for the estimated two million Britons suffering from “significant sight loss”, including some 25,000 children, isn’t merely altruism, though that would be a good enough reason for publishing them. After all, corporate social responsibility isn’t just about green issues (and, anyway, how green or necessary are corporate limos?). We're not simply talking about those born with poor sight, or those whose sight is diminished by illness. Statistics show that one in five people aged 65+ has some degree of sight loss - in an industry that is heavily dependent on the 55+ age group, that's a sobering thought. Think how much extra money might go through publishers’ order books and booksellers’ tills if the partially sighted could avail themselves weekly of a range of new reads, just like the rest of us.

And in the brave new digital world they surely can. Focus is essentially print-on-demand publishing, a low-cost, low-inventory route to market that is transforming the business for newer, smaller publishers and academic houses and, more slowly, for large trade houses. The use of XML format - to which publishers are increasingly moving precisely because it allows for the repurposing of text - means that books can be made available in a variety of formats at no extra cost, including digital and large print (though there remain problems with “reflowing” in textbooks containing charts and diagrams, which means continued problems for schoolchildren and students).

As Lightning Source President David Taylor recently told BookBrunch, “as a matter of principle, titles should be available in large print, and print-on-demand has the ability to unleash everything you want in large-print format”. And not just large print. An Australian company, ReadHowYouWant and its R&D parent, Accessible Publishing Systems, has been experimenting to discover how very particular changes to formatting can benefit those with specific sight problems, such as macular degeneration, reading difficulties such as dyslexia, and conditions such as MS and Parkinson’s. Four years of testing have led to award-winning conversion technology that reformats text for optimum readability. PoD Braille editions are another possibility.

While take-up among booksellers for the Focus titles is encouraging, it is clear that, with the best will in the world, bookshops are going to be able to stock only a small range of large-print books. Space is at a premium – literally, in the chains. Independents, who know their customers and who are part of a local community, will do better – Browning Books in Blaenavon, enthusiasts for the programme, are stocking the main titles and promoting the other titles in the list. And not just in store, but with leaflets at local opticians and doctors’ surgeries. Orders will surely come in.

But why not a large-print book club? Book Club Associates’ membership is not what it was, in-store discounting and Amazon et al having siphoned off once loyal customers with more attractive offers – so they should think creatively and repurpose themselves. Surely RNIB, Help the Aged, the Stroke Association and other relevant organisations would be happy to work with them, providing a direct route to those in need and, via their websites and print literature, to families and donors who could pass on the word and who would also see it as a gift initiative. Wouldn’t it be great to be able to choose a book for a sight-impaired friend or relative just as one would for someone in possession of the full 20/20? And there could be a book club for children and young adults. Think how partially sighted kids must feel – they’re as keen to keep up with the latest fads and fashions as their sighted friends and family. The Focus initiative hasn’t extended to them yet, but there’s Living Pictures for example and the Tactile Book Advancement Group’s recent competition to encourage publishers to design and publish books with which visually impaired kids can engage.
 
It’s all easily possible today, if publishers can only think beyond supposed norms and enter into the right alliances.

And what about e-readers? Surely they present a heaven-sent opportunity to reach the partially sighted. Some repurposing would be necessary here too: screens would need to bigger, landscape format the norm, in order to accommodate a sentence in larger font sizes than are currently possible. There should be fewer bells and whistles, controls larger (many users would be elderly and less dextrous), and the instructions should be written in large print: I recently bought a big-buttoned phone for my 88-year-old father, only to discover that I couldn’t read the set-up instructions, even with my reading specs!

Here, surely, is a golden opportunity for Sony, Kindle, iRex, PlasticLogic or whoever to work with the RNIB and other organisations with a vested interest, at home and abroad, to come up with a gizmo that is user-friendly and not too expensive (though as RNIB executives point out, the blind are not necessarily charity cases in the true sense of the word). For those too long deprived of the pleasure of reading, “any book, any time” would be seductive indeed. However, publishers and agents need first to resolve the DRM issue, where controls mean that large print options are closed off - a hangover from long-standing contractual clauses which separate out large print rights. Of course it’s necessary to protect copyright, but I’d bet that many authors don’t realise that while (hopefully) keeping pirates at bay, DRM also restricts access for sight-impaired readers. Authors want as wide a readership as possible – for obvious financial reasons but also for self-esteem and, in some cases at least, altruism – and restricting font size is rather like limiting the volume on the iPod (though given the incivility of high decibels and leaky headphones that might be no bad thing). Surely it's possible for some geek to devise a way of separating the DRM issues in order that readers can adjust the font to one that best suits their needs rather than having to choose between the three essentially normal sizes currently offered by e-reading devices.

And why not bring all this into World Book Day which - as Victoria Barnsley, Chair of the 2010 event and CEO of HarperCollins, feels - is in need of some pepping up? Quick Reads are up and running, reluctant and slow readers are being looked after. Let’s shine the spotlight elsewhere. If World Book Day can’t happen on 23 April, when everyone else, including next year Beirut, is celebrating, we need to find other ways of defining the “world” – and embracing those readers who have been disenfranchised from the reading world is one way. (Hay Director Peter Florence talked to me recently about the fact that the deaf are excluded from full participation in literary festivals, but that’s a blog too far for the moment.)

According to the Right to Read Alliance, five years ago a staggering 95% of publications were unavailable in large print or Braille, and the figure is little different today apparently. Audiobooks provide pleasure to many people, including the elderly and the sight-impaired as well as the sighted, but audiobooks alone aren’t the answer. Those of us of a certain age - even those who started life with the full 20/20 - well remember the day we were forced to acknowledge we could no longer read unaided. For most of us it’s a problem easily solved, even if vanity sometimes gets in the way. Yet even with specs we still struggle with maps, even in a good light, and with menus in restaurants I used to think of as being romantically lit but which, I now recognise, are merely dark - just as my mother always said they were. I suspect the first thing we all do when we switch on our new BlackBerrys is increase the font size, provided we can read the manual telling us how. Sometimes paperbacks can be a strain where a publisher has decided to force a blockbuster quart into a pint pot - small type densely printed is never an easy read on bouncy Tubes.

Imagine, then, how we’d feel if it wasn’t simply a question of longer arms, better light or new glasses. Imagine, for a moment, how we’d feel - all those of us who love books and reading and take it for granted that we can, indeed, read any book, any time - if we woke up one day to discover, sadly, that was no longer the case. To coin a phrase, it could be you – or I.  Every day, another 100 people begin to lose their sight. There’s a thought to concentrate the mind, and the effort.

See responses to this article by Guy Garfit and Focus.

Comments (2)Add Comment
Denise Dwyer
...
written by Denise Dwyer, July 10, 2009
RNIB welcomes this insightful and considered article. We fully support Liz Thompson’s call for publishers to think of people who find it difficult or impossible to read a standard book as being customers, or potential customers, of alternative formats of books.

As Liz points out, one person in five over the age of 65 is likely to have some form of sight loss: an important insight on that 55+ age group most likely to buy books. And Liz is absolutely right to highlight that there are many other groups who will also benefit from alternative formats. As a member of the Right to Read Alliance, RNIB is actively engaged with these issues.

It is a very exciting time for us, with developments in technology, such as e-books, the increasing use of XML and the development of Print on Demand making it potentially easier to create accessible formats of books, even at the same time as the standard print edition. We are keen to work in partnership with all stakeholders including authors, agents, publishers and booksellers to seize these opportunities.

E-books in particular represent a fantastic opportunity. However, DRM can render them inaccessible, preventing assistive technology, such as screen readers, from interacting with the content. We understand the book industry's concerns regarding copyright protection, and we hope to reach a point where DRM protects content while allowing readers the freedom to choose which playback device to use – be that a mainstream e-book reading device or a specialist screen reader.

Although none of the e-readers currently available are fully accessible (for example, options may exist to alter the text font size, this does not necessarily apply to on-screen menus) we believe that it is possible for future models to be made easier for many more people to use.

Inclusive design must be at the heart of the entire process – from the XML mark-up of the e-book and the interface of the platform where you purchase it, to the device you read it on and the software you use to read it.

There are many people within the publishing industry who already demonstrate a huge commitment to making books accessible in very practical ways, and RNIB values highly its partnerships with them. These include those publishers and the Publishers Licensing Society who are part of the current ‘Focus’ large print book initiative, to which Liz refers. They also include the prizes Liz mentions, which all help to ensure that print-impaired readers can read those books that are celebrated annually by the industry.

There is demand from blind and partially sighted readers. RNIB's National Library Service is the largest specialist library in the UK for readers with sight loss, with over 40,000 titles. However these titles represent a mere drop in the ocean of the books published.

Specialist providers simply cannot keep up with demand – a situation where everyone loses. This is why the opportunities for wider provision outlined in Liz’s article are so exciting.

We welcome discussions so we can move forward together, ensuring that rights holders are secure in the knowledge that their work is protected, while enabling print-impaired readers to gain equal access, as is their right, to the books published every year. So congratulations on raising these issues and we look forward to the development of further ideas, opportunities and partnerships.

If you would like to find out more, or to discuss opportunities, please don’t hesitate to contact us at RNIB:
Helen Gunesekera (020 7391 3269; Helen.Gunesekera@rnib.org.uk) and Denise Dwyer (020 7391 2113; enise.Dwyer@rnib.org.uk'>Denise.Dwyer@rnib.org.uk), RNIB Media and Culture team.
Guy Garfit
Mainstream publishers need to publish their own large print editions
written by Guy Garfit, July 11, 2009
Thank you for giving some prominence to the issue of large print books, in an article which covers a lot of ground.

It has long puzzled me that mainstream publishers ignore the needs of a market that comprises of people who love reading, have time and disposable income, but cannot read normal sized print.

At the moment very significantly less than 5% of normal books are made available in large print – the figure is nearer 1.5% yet one of the mental barriers amongst publishers is that the income from licensing these few large print editions is seen as a helpful income stream. The issue of large print editions is therefore seen as a rights issue rather than an editorial one.

I hope that this will change in due course and for me the most significant statement Helen Fraser made at the seminar at the London Book Fair is that, from September this year, Penguin’s work-flow will change and almost as a by-product xml files will be produced and the production of alternative formats, such as large print, will become a much cheaper option.

If publishers were to produce their own large print editions, many more titles would be published in large print simultaneously with the regular edition rather than as now, when there can be many months’ delay. Michael Parkinson’s autobiography will be published in large print next month, many months after the regular paperback edition. If this had been produced at the time of the regular hardback, ie before last Christmas, there could have been many advantages for the publisher and author and the RNIBs Right to Read mantra of issuing a large print edition ‘at the same time and at the same price’ would have been achievable. Now, at £18.99, the autobiography looks expensive in the light of the fact that it is following in the wake of a mass paperback edition.

There are many such advantages if the original publisher also undertakes the large print edition: very low promotion costs since all publicity material merely needs to say that a large print edition is available and give the ISBN; rather than selling one edition to the library market, they have two to sell. One of the problems with the large print market at the moment is that the specialist large print publishers are only interested in selling to libraries and at best ignore, and at worst are hostile to the idea of selling to the end reader. I do not believe this attitude will change until regular publishers do their own large print publishing.

Another massive benefit to the reader of their so doing is that, by using print on demand technology, that book need never go out of print. At the moment there is very little backlist available in large print firstly because license rights are normally granted for five years and secondly because once they have satisfied the library market they are happy for the book to go out of print. In fact one major large print publisher told me that most of their books go out of print within a year, and that is the way they like it. Other publishers like Mills and Boon often only print the exact quantity of large print books that they have orders for.

Publishers like Echo Library and Tutis Digital have now made available the major out of copyright classics and we know that many of our customers want to reread old favourites but they have no chance of finding more modern classics like Birdsong or Captain Corelli’s Mandolin.

I know from my many discussions with other independent booksellers that they are very keen to be able to satisfy the reading needs of their customers. Perhaps every time they subscribe a book where they believe they could sell a large print edition, they should ask the rep to find out what plans there are: this might help bring to the attention of mainstream sales and editorial departments the potential significance of this market.

Guy Garfit, www.largeprintbookshop.co.uk



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